Retrouvez nos réponses aux questions les plus fréquemment posées.
- CHECK-IN & CHECK-OUT
- CHILDREN
- ENFANTS
- EVENT
- FACILITIES AND AMENITIES
- GENERAL SERVICES
- LE PATRIARCHE BISTRO
- LOCATION AND ACCESS
- MISCELLANEOUS & TERMS
- PARKING AND ACCESS
- RESERVATION
- ROOMS
- TERMS AND CONDITIONS
- THE TERRACE
No! The bistro-restaurant Le Patriarche is open to everyone: hotel guests, local residents, and visitors. It is an integral part of the establishment’s living space, promoting conviviality and connection among all guests.
Yes, in summer, the hotel and restaurant terrace regularly hosts concerts, themed evenings, or friendly events. These events are open to everyone and create a warm atmosphere that encourages meeting new people.
Yes, the terrace can be reserved for private use on request (weddings, cocktails, receptions, etc.), subject to availability. Feel free to contact us to organize your event in this special setting.
The terrace is mainly open during the summer season. It welcomes both restaurant and hotel guests, as well as visitors, and is ideal for having a drink, enjoying a meal, or attending an evening event.
From Monday to Friday, breakfast is served from 7 a.m. exclusively for hotel guests. From 8:30 a.m., the bistro opens to everyone for coffee, tea, or a late breakfast until 10:30 a.m. Lunch is served from 12 p.m. to 1:30 p.m. with the weekly menu (3 starters, 3 main courses, 3 desserts) at €22. From 2 p.m. to 6 p.m., the bistro is open to all for a drink and some time on the terrace in summer. From 6 p.m. to 10 p.m.: dinner, with the summer menu (tapas, sharing platters, small plates) or the winter menu (hot dishes, house specialties according to the season). The bistro closes at 10 p.m.
On weekends: Saturday & Sunday, the Patriarche is closed. No breakfast.
No, the Patriarche is closed on weekends. However, for breakfast, you can go to Café du Soleil on Grand’Rue or Brunch House on Avenue Voltaire, both open on Saturdays and Sundays.
Friendly and respectful atmosphere: Le Patriarche emphasizes simplicity, good spirits, and mutual respect. Smoking and vaping are prohibited indoors and on the terrace. Please respect the opening hours and areas reserved for hotel guests, especially in the morning during breakfast.
Yes: private bookings are possible on request (group meals, receptions, weddings, birthdays, family gatherings…), mainly on weekends. Contact us for a quote or to organize your event (subject to availability and group size).
Yes. At lunchtime, the menu changes every week, always offering a meat dish, a fish dish, and a vegetarian option. In the evening, à la carte dishes are available in winter; in summer, there is a tapas and tasting platter menu. Summer menu: in the evening, Le Patriarche offers tapas, sharing platters, and fresh, friendly dishes perfect for the season, often served on the terrace. Winter menu: hot specialties, slow-cooked dishes, and seasonal homemade cuisine to create a warm atmosphere.
We mainly offer superior double rooms (large bed), two superior twin rooms, as well as two standard rooms ideal for long stays or business travelers.
Yes, on request, we provide an extra bed for children under 12 and a baby cot.
No, our establishment does not offer connecting rooms.
Rooms are designed to accommodate up to 2 people. An extra bed for a child under 12 or a baby cot can be added on request.
No, there is no room service, but each room has a courtesy tray available on request.
No, the establishment is not accessible to people with reduced mobility due to the layout of the listed historic building (no elevator).
Yes, breakfast is served at the table from Monday to Friday, from 7:00 to 10:30 a.m., at a price of €12. You can choose a hot drink, a cold drink, and three food items (pastries, savory products, etc.). On weekends, Café du Soleil on Grand’Rue and Brunch House on Avenue Voltaire are open.
All our rooms have Wi-Fi, a television, a hairdryer, a courtesy tray (kettle, coffee, tea) on request, and a fan in summer. Rooms are heated in winter.
No, breakfast is only served in the dining room.
Yes, pets (cats and dogs) are welcome, provided the premises are respected. Any damage will be charged.
Yes, depending on the weather and the season, meals and breakfasts can be served on the terrace. It is a central spot, highly appreciated for its friendly atmosphere and peaceful setting.
No, the hotel does not have an elevator. Rooms are located on the upper floors (up to the 3rd floor, without elevator).
No, the hotel does not have these facilities.
Yes, it is possible to stay with children. A baby cot and high chairs are available on request. Please note there is no elevator and strollers or luggage must be carried.
Yes, specific rates may apply for children.
Respect for everyone is essential to ensure a pleasant experience for all, in a unique setting. The hotel occupies a historic building, whose charm comes with certain constraints, including limited soundproofing (old walls, sometimes thinner partitions than in modern buildings).
As a result, we ask all our guests to keep noise to a minimum, especially in the rooms (digital device volume, conversations, music, etc.) and in common areas, particularly in the evening or early morning. Smoking or vaping is strictly prohibited throughout the property. Please be civil and courteous to all residents and staff. Any party or noisy event in rooms or common areas is not allowed, to avoid disturbing other guests.
Yes. Located just a few hundred meters from the Swiss border, it offers quick access to downtown Geneva, international institutions, the airport, and Palexpo, either by car or by direct public transport (bus 60, 61, and 66).
Le Patriarche – Hôtel de France is located at 1 rue de Genève, in the historic center of Ferney-Voltaire, just a 5-minute walk from the town hall, shops, and the Château de Voltaire.
No, we do not offer childcare services.
Yes, smoking and vaping are strictly prohibited throughout the hotel, including on the terrace.
- In Ferney: weekly market, shops, historical trail, Château de Voltaire.
- In the Pays de Gex: villages and landscapes of the Haut-Jura Natural Park, hiking trails, local gastronomy.
- Jura ski resorts: about 20 to 30 minutes by car.
- French-speaking Switzerland and Lake Geneva: Geneva (less than 20 minutes by bus), Nyon, Lausanne, and Montreux in 30 to 90 minutes by car.
Yes. Easy access by car from major French-Swiss roads, bus stops for Geneva and the airport close to the hotel, on-site and public parking nearby.
The calendar of concerts and summer events is displayed on site and published on our website and social media. You can also ask the staff upon your arrival.
Yes. Restaurants, shops, services, and green spaces are within walking distance.
No, it is an autonomous hotel without a reception desk.
Everything operates through access codes and simplified procedures to ensure your independence.
There is no front desk staff.
A luggage storage service is available for you to leave your bags.
Our establishment operates autonomously: you will receive your access codes in advance, allowing you to arrive at any time that suits you, even at night. There is no reception desk.
No, these services are not available.
Yes, private parking is available (3 to 4 spaces), by reservation and for an additional fee of €7 per day.
Yes, our bistro-restaurant and bar, Le Patriarche, are open from Monday to Friday, starting at 8:30 a.m. for external guests, for lunch (service from 12:00 p.m. to 1:30 p.m.) and in the evening from 6:00 p.m. to 10:30 p.m. for the bistro-restaurant and bar.
No, but we can provide contact details for taxi or transport partners upon request.
Yes, public and street parking (blue zone with parking disc) is available near the hotel.
Yes, we offer special rates for groups, companies, and long stays. Please contact us for a personalized quote.
Yes, parking space can be reserved in advance, subject to availability. Please mention it when booking your room.
You can book a room directly on our website through our booking platform or via our online partners (Booking.com, etc.). Please note: reservations cannot be made by phone.
We only accept payment by credit card. Holiday vouchers and meal vouchers are not accepted for the hotel. Meal vouchers are accepted for the bistro only.
Yes, a credit card hold is required to guarantee your reservation.
Yes, fees may apply in case of late cancellation or no-shows. Specific conditions are detailed at the time of booking.
No. Our parking spaces are reserved for guests during their stay. It is not possible to rent a spot separately or leave a vehicle outside the booked nights.
Meal vouchers are accepted at the bistro only. They are not valid for accommodation. Holiday vouchers are not accepted.
Pets are welcome. Dogs and cats are accepted at no extra charge. Owners remain responsible for any damage.
An autonomous hotel is an establishment without a traditional reception desk. Access is granted via a code sent after booking.
How does check-in work?
You book online just like in any other hotel. You then receive an email with all practical information and your personal access code.
Is there staff on-site?
No, there is no front desk staff. However, remote assistance is available if needed.
What are the advantages for travelers?
You can arrive whenever it suits you, without reception opening hours. It offers more flexibility and independence.
Is security guaranteed?
Yes. Access codes are personal and regularly updated to ensure guest safety.
Are the services the same as in a traditional hotel?
Yes. Rooms feature a private bathroom, free Wi-Fi, a television, and all the expected comforts.
